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Will not reccomend at all | Finish Line review

Will not reccomend at all - Finish Line review
Will not reccomend at all - Finish Line review
Will not reccomend at all - Finish Line review
Will not reccomend at all - Finish Line review
Will not reccomend at all - Finish Line review
Will not reccomend at all - Finish Line review
Will not reccomend at all - Finish Line review
Will not reccomend at all - Finish Line review
Will not reccomend at all - Finish Line review
8755066989 spoke with very unprofessional agent A Jones in reference to this order one shoe worn other is display shoes has been switch scratch marks sent her pics threw email said she spoke with supervisor after not wanting to here her lies I ask to speak with supervisor all of sudden theirs song &; dance now I'm block from calling phone is disconnecting
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Review
#1758303 Review #1758303 is a subjective opinion of poster.
Reason of review
Damaged or defective
Loss
$100
Preferred solution
Price reduction
Tags
  • online ordering
  • shoe order

Know what you order | Finish Line review from Stone Mountain, Georgia

I have no access to place order what happened
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Review
#1758953 Review #1758953 is a subjective opinion of poster.
Reason of review
Order processing issue

Do not order online | Finish Line review

1.0
Details
I ordered a pair of sneakers for my grandson and Finishline shipped two different shoes. I returned shoes and was not provided my refund in a timely manner. This company lacks customer service skills are quick to want to throw you $20 rewards money....how about get the order RIGHT THE FIRST TIME or REFUND IMMEDIATELY.
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Review
#1755746 Review #1755746 is a subjective opinion of poster.
Service
Finish Line Shipping Service
Pros
  • Son likes the store
Cons
  • Privacy policy is misleading until after the damage
  • Very very very poor managment
  • Incompetent
Reason of review
Problem with delivery
Loss
$95
Preferred solution
Full refund
Tags
  • online ordering
  • returns and refunds
  • shoe order
  • Finishline com

Don’t come to the one in staten island mall | Finish Line review from The Bronx, New York

1.0
Details
these young employees probably around 19-25 all of them were rude non of them were helping me i was standing at the register for about 10 mins while they were on their phones waiting for help to find a sneaker &;;;;;;;; when i finally said excuse me they told me they didnt have the shoe& didnt even check continued to flirt & play around while the mall was closing in 45 mins & the store was filled with customers they were all standing there on their phones unbelievable never come here i will call the manager in the morning too
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Review
#1748571 Review #1748571 is a subjective opinion of poster.
1.0
Details
I just want to say how horrible my experience with your company has been. My daughter ordered a pair of sneakers through after pay as a Christmas gift and when the order came it was missing a sneaker. Initially contacted customer service to be placed in a Que for 45...
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Review
#1745332 Review #1745332 is a subjective opinion of poster.
Service
Finish Line Shipping Service

Their customer service is disgustingly lacking | Finish Line review

1.0
Details
I've called over 8 times and 2 times someone answered telling me to call back, the other 6 times, I got their stupid recording telling me that due to high call volume they are unable to take my call. They seem to have amnesia when it comes to applying your points to your winners circle acct. I have spent over $600 in the last 2 years with them and the last points added to my account was in 2014, go figure. They're deplorable and disgusting that's for sure.
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Review
#1743799 Review #1743799 is a subjective opinion of poster.
Service
Finish Line Customer Care
Pros
  • Son likes the store
Cons
  • Customer service made stuff up about their misleading website
Reason of review
Poor customer service
Loss
$60
Preferred solution
I want all my winners circle points applied to my account
Tags
  • Finishline com

Wrong size sent | Finish Line review

2.8
Details
I ordered a pair of sneakers for my husband for Christmas in size 8.5 and they sent me a 12 now the customer care line wont accept anymore calls...
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Review
#1742724 Review #1742724 is a subjective opinion of poster.
Reason of review
Not as described/ advertised
Loss
$99
Preferred solution
Deliver product or service ordered

Check status | Finish Line review

Never received a confirmation of my order or a shipment confirmation.
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Review
#1740464 Review #1740464 is a subjective opinion of poster.
Reason of review
Poor customer service
Preferred solution
Deliver product or service ordered

NoT with this type of advertising | Finish Line review

1.3
Details
I shop with Finish Line frequently and I have bought numerous pairs of shoes through years. This last email that I received from you guys was very offensive to me. "Don't be a cotton headed ninny mungin".The term cotton head is a racial insult used in the south to demean African-American people. Please do not send me any more racially offensive ads in the future or I will not be spending another penny with your company. Thank you
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Review
#1739136 Review #1739136 is a subjective opinion of poster.
Reason of review
Advertising
Preferred solution
Let the company propose a solution
1.0
Details
I placed an order incorrectly and immediately contacted the customer service line. I was placed on hold for 45 minutes. When I finally got through, the Rep told me that I couldnt cancel my order and there was nothing she could do. When I mentioned how long I was on...
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Review
#1738800 Review #1738800 is a subjective opinion of poster.
Service
Finish Line Customer Care
Cons
  • Customer care
  • Horrible cancellation policy
Reason of review
Return, Exchange or Cancellation Policy
Loss
$80
Preferred solution
Full refund
Tags
  • online ordering

Contact Finish Line Customer Service

Website:
Mailing Address:
3308 North Mitthoeffer Road
Indianapolis, Indiana 46235
United States
Phone:
(888) 777-3949
All Finish Line Contacts

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Finish Line Questions

Jus communicate | Finish Line review from Oakley, California

They didnt add my rewards
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Review
#1737959 Review #1737959 is a subjective opinion of poster.